FAQ Section 16

Tips and recommendations when creating a FAQ section

• Identify the most common questions your users ask. This will help you create a truly helpful FAQ section. You can use a website analytics software to identify the most frequently asked questions.
• Write clear and concise questions and answers. The questions and answers should be easy to understand. Avoid using technical jargon or terms that users may not be familiar with.
• Organize the questions and answers logically. Users should be able to easily find the information they need. You can organize the questions by categories or topics.
• Include a contact button. If a user has a question that is not covered in the FAQ, they should be able to get in touch with customer support.