Tips and recommendations when creating a FAQ section
Identify the most common questions your users ask. This will help you create a truly helpful FAQ section. You can use a website analytics software to identify the most frequently asked questions.
Write clear and concise questions and answers. The questions and answers should be easy to understand. Avoid using technical jargon or terms that users may not be familiar with.
Organize the questions and answers logically. Users should be able to easily find the information they need. You can organize the questions by categories or topics.
Include a contact button. If a user has a question that is not covered in the FAQ, they should be able to get in touch with customer support.
